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Submitting an order for sub-frontloading (i.e. an order for being supplied with euro cash)

It is expected that the Decision of the Council of the European Union (the EU Council) on the introduction of the euro in the Republic of Croatia will be adopted in July 2022. The preparation period that precedes the introduction of the euro will begin from the day when the EU Council makes the decision on the introduction of the euro in Croatia and sets the official fixed conversion rate, and it will last until the day/date of the introduction of the euro. The planned date when the euro will become the official currency is 1 January 2023. 

In order to adjust business operations to the new official currency, every client should assess its own needs and identify adjustments that have to be made in connection with the currency changeover. Privredna banka Zagreb d.d. (hereinafter: the Bank) will carry out the conversion of the national currency to the euro free of charge.
Sub-frontloading of euro cash is necessary to enable clients to give change to their customers exclusively in euro as of the date of the introduction of the euro, in accordance with legal provisions.

To that end, the Bank has created an application by means of which you can indicate if you are interested in being sub-frontloaded and you can submit an order for sub-frontloading [i.e. for being supplied with euro cash] in order to enable timely planning of all necessary activities which should be carried by yourself, as our client, as well as by the Bank, which will provide the service of sub-frontloading

You can log in to the application by using security credentials that you use for logging-in to internet and digital banking (mToken/FINA certificate/#withKEY). An order can be submitted by a person who has the mentioned security credentials.

In order to ensure maximum efficiency on our part and provide you with the service tailored to your needs in respect of volumes, we would kindly ask you to submit your order for sub-frontloading by 30 September 2022 at the latest

In view of the fact that, on 1 January 2023, the period of dual circulation of both the euro and the kuna will begin, which will  last for 14 days from the date of the introduction of the euro, during which consumers and non-consumers will be able to make payments for goods and services in both currencies, but the change will have to be given in euro, we would kindly ask you to take into account – when planning your needs for euro cash  – [you requirements for] at least 5 to 7 business days after 1 January 2023. 
We would also advise you to make payments by credit cards and debit cards wherever possible. The dual circulation period will not apply to these forms of payment, so that all transactions after 1 January 2023 will be executed in euro. This will significantly reduce the pressure on the euro cash supply in the period following the introduction of the euro.

Detailed information on sub-frontloading and instructions on how to submit an order via the application can be found in the document entitled Guide for sub-frontloading i.e. the supply of euro cash to clients. 

More information on the introduction of the euro in the Republic of Croatia is available at:  https://euro.hnb.hr/. The Act governing the introduction of the euro as the official currency in the Republic of Croatia is available at: https://narodne-novine.nn.hr/clanci/sluzbeni/2022_05_57_803.html.

Access to the application for submitting an order is available at https://csp.pbz.hr/cspeur/login

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