Terms and Conditions for legal persons

NOTICE

Esteemed clients,

we would like to inform you that as of May 25, 2025, Privredna banka Zagreb d.d. (hereinafter: the Bank) is introducing changes regarding the issuance and use of debit cards for business entities. In this context, the new General Terms of Privredna banka Zagreb d.d. for the issuance and use of debit cards for business entities and the General Terms for the use of PBZ digital banking for business entities are available on the Bank's website, effective from May 25, 2025.

The most significant changes are the following:

• Debit cards for business entities are issued as inactive. The cardholder will be able to activate the card through the following channels: ATMs, POS devices, through the PBZ digital banking for business entities service and PBZCOM@NET service, bank branches/Sinergo desks. To activate contactless payment functionality, it is necessary to make a transaction at an ATM or POS device, by inserting the card and entering the PIN.
   
• For all currently valid debit cards for business entities, card distribution will be made to the cardholder's address in cases of replacement, regular renewal and if the cardholder's name changes. If the cardholder wishes to change the method of card distribution, this can be done at any bank branch/Sinergo desk. In the event of a change in the cardholder's address, we kindly ask that the changes be made as soon as possible at the nearest bank branch/Sinergo desk, so that the card arrives at the correct address. If the cardholder does not want the card delivered to their address, then the change in card distribution can also be made at any bank branch/Sinergo desk.
   
• If you do not currently have a business card, then you can choose the method of card/PIN distribution when ordering one. 
  If you choose the distribution of the card to the cardholder's address, the PIN will be distributed to PBZ digital banking for business entities, provided that you have previously obtained and activated the PBZ digital banking for business entities service and that the cardholder, as the end user of the said service, has met the conditions for receiving the PIN in this manner (authorization for card transactions and technical prerequisites for displaying the PIN on a mobile device).

More information can be obtained at this link, by contacting the Sinergo desk or your relations manager, as well as calling our number 0800 PBZ COM (0800 729 266) or you may send an inquiry to the email address: com@pbz.hr.

Privredna banka Zagreb d.d.

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Dear Sir/Madam,

We would like to inform you that there has been a change to the following documents of Privredna banka Zagreb d.d. (hereinafter: Bank) in doing business with corporate clients:

The General Terms and Conditions of Privredna banka Zagreb d.d. for transaction accounts and performing payment and other services for non-consumers have been changed and go into effect:

• In the part on enabling cross-border SCT instant credit transfers and the cessation of business with cheques on 2 December 2024
• in the part on implementing obligations pursuant to Regulation (EU) 2024/886 of the European Parliament and the Council of 13 March 2024 amending Regulations (EU) no. 260/2012 and (EU) 2021/1230 and directives 98/26/EC and (EU) 2015/2366 with regard to instant credit transfers in euros on 9 January 2025
• in the part on handling authorisations from the “List of Persons” document on 1 February 2025.

                 You can find the details on the changes on the link 

Fees for payment services for corporate clients

• The fees related to business with cheques are being deleted

You can find the General Terms and Conditions of Privredna banka Zagreb d.d. for transaction accounts and performing payment and other services for non-consumers and Fees for payment services for corporate clients in the text bellow - under "Business with Entrepreneurs". 

Best regards,

Privredna banka Zagreb d.d.

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General conditions of Privredna banka Zagreb d.d., Zagreb regulates the basics of compulsory, contractual and non-contractual relationships between the Bank, as a credit institution and its customers - consumers, which it provides for permanent or occasional banking and other financial services.

The General Terms of Business contain basic information on the terms of providing banking and/or financial services and are available to consumers in the business premises of the Bank providing services to consumers and on the Bank's web site.

The Customer - the consumer may, upon request and without compensation, obtain a copy of the General Terms and Conditions relating to the specific contractual relationship with the Bank. At its request and without charge, the Bank shall make available a copy of the General Terms of Business (in force and pre-valid for five years) within a time limit of 15 days from the date of such request.