Contact the Service Centre
The first step in communicating with the Bank is to make a call to the Service Centre from your home
We take care of your safety
No physical contact
Online customer support
Telephone security verifications
Available online communication channels for most of your needs:
- Alternative communication channels (telephone, email)
- Digital channels for providing the Bank's services (Internet and mobile banking, ATMs)
- Online Sinergo desk - Service Centre - free telephone number: 0800 729 266; email: com@pbz.hr
If the Bank's services that require physical contact are absolutely necessary, please contact us via email on poduzeca.sastanci@pbz.hr or your client relations manager by telephone, whose data you can find online or through mobile banking
Contact information:
- Toll-free phone: 0800 729 266
- General questions and support for digital channel com@pbz.hr
- Submission of request for BON 2 delivery and other certificates on the transaction account poduzeca.zahtjevi@pbz.hr
- Setting up a meeting at the Sinergo desk poduzeca.sastanci@pbz.hr
- Submission of a complaint poduzeca.prigovori@pbz.hr
Customer support
User support
- information on the Bank's products and services
- support in using PBZ Digital Banking for business entities
Services and products
- Delivery of reissued VISA Electron card to the headquarters of the business entity
- Delivery of codes for PBZ Digital Banking for business entities
- Delivery of codes for mToken
