Digital safety
How to protect yourself from fraud?
Protection against fraud starts with awareness and vigilance. It is important to regularly review your transactions, safeguard your personal information, and use only secure and trusted communication channels.
Phishing, Fake SMS Messages, and Scam Calls
Phishing is a type of fraud in which scammers use fake messages, emails, or phone calls that appear to come from a bank or other trusted institution. Their goal is to trick individuals into revealing sensitive information, such as PINs, passwords, or access codes, which banks never ask customers to disclose.
Secure Online Banking
Secure online banking involves using official banking applications, protecting your accounts with passwords and PINs, and exercising caution when using internet connections. It is recommended to avoid public Wi‑Fi networks when conducting financial transactions.
Checklist before shopping online
Before entering your details or confirming a purchase:
☐ I have checked the website address.
☐ The website uses a secure connection (HTTPS).
☐ I do not share information through suspicious links or messages.
☐ I have verified who is behind the offer (contact details, terms and conditions).
☐ The offer is not “too good to be true.”
☐ I know what to do if I suspect fraud.
☐ I regularly protect my personal data (passwords, authentication, etc.).
Important: Awareness and caution are your best protection in the digital environment.
