Your internet and mobile app in a new guise!
Discover the refreshed design - colors, layout and graphic solutions aligned with the Bank's new visual identity.
Download the new version of the mobile app
Discover novelties
Update your data online
From now on, you can complete the KYC (Know Your Customer) questionnaire completely online, without the need to go to a branch.
With timely notification of expiration, non-compliance or incomplete data, you have access to your data at any time and the ability to update it.
A smarter way to save with goals
Discover the enhanced daily savings #withSAVE:
- Set one or more goals you want to save for and track your savings progress
- If you want to save continuously, activate the recurring payment option: set an amount that will be automatically transferred to #withSAVE savings each month.
Improved user experience and accessibility
- The online and mobile applications are adapted for use by blind and partially sighted people, as well as people with certain visual impairments.
- Thanks to simpler navigation, readability, contrast and size of graphic and interactive elements have been improved.
Mobile App Personalization and Navigation
- Instant Access to Most Used Features: Customize and access your most important features directly from the mobile app login screen using the Quick Access option.
- Vertical and Horizontal Menu Display: In addition to the existing menu, you can quickly access key features such as Payments, Cards, Offers and Chat in the horizontal menu.
All the latest information in one place
The previous My Messages and Notifications areas are now unified in a single box!
In one place, find all personal and generic messages as well as notifications that the Bank communicates when maintaining the service, introducing new functionalities and delivering information about the Bank's products and services.
A single view of personalized offers
All your personalized offers as well as access to the catalog of products and services available for online contracting now in one place.
Learn more...
Where are My Documents?
Access your documents via the horizontal menu above the main menu.
How do I access Support?
Support is located in the horizontal menu above the main menu.
How do I access Settings?
Access Settings by selecting the user icon in the upper right corner of the home page.
Where is the notification inbox?
Access the unified inbox for receiving personal and generic messages by tapping the bell icon in the upper right corner of the home page.
Where is the Explore Offers menu?
The previous Explore Offers menu has been merged with the previous My Offers area into a single Offers menu that you can access from the main menu.
The single Offers menu combines the display of personalized offers and access to the catalog of products and services that can be activated online.
Where is the GSM vouchers menu, how to buy a GSM voucher??
Opcija kupnja GSM bonova nalazi se u izborniku Plaćanja.
Option to set goals
- Personalize your savings: if you want, you can set one or more goals, name them, set a target amount and determine a time frame
- When making a deposit to #withSAVE, independently allocate the amount you want to allocate to a specific goal
- It is possible to set up to 4 goals
Recurring Payments Option
- Activate the option and specify the amount you want to be automatically deposited into #withSAVE each month
- You can deactivate the option at any time
The KYC questionnaire (Know Your Customer) is a set of questions by which the Bank, in accordance with the legal1 obligation, collects prescribed data for the purpose of implementing client due diligence measures, whereby the data at its disposal must be up-to-date. For this reason, the KYC questionnaire must be updated periodically by the client. At the same time, the KYC questionnaire can contribute to reducing the exposure of the Bank and clients to potential fraud and abuse.
You can access the KYC questionnaire and your personal data at any time via the Settings - My personal data menu.
1Law on the Prevention of Money Laundering and Financing of Terrorism.