No fee is charged for services from the free service package included with the payment invoice.
As part of the package, pensioners and consumers who belong to the sensitive group referred to in Article 24, paragraph 9 of the Act are not charged a fee for services that allow cash withdrawals from payment accounts at counters in PBZ branches and at PBZ ATMs.
In addition to the services in the package, direct debits, debit card payments at online sales points, credit transfers, including standing orders, are also available in the PBZ branch office and through the On-line banking service [PBZ digital banking], for which a fee can be charged only if the client is otherwise charged in accordance with the Bank's Tariff (available only in croatian language).